Shipping Policy

Last Updated: October 2026

At BELLYVORA, we aim to process and deliver every order safely and as efficiently as possible. This Shipping Policy explains how orders are processed, shipped and delivered.

By placing an order on our website, you agree to the terms outlined below.

1. Shipping Coverage

We currently offer shipping across eligible locations in India.

Delivery availability may depend on the serviceability of the customer’s PIN code and the availability of our logistics partners.

2. Free Shipping

BELLYVORA may offer free shipping across India on eligible orders.

Free shipping availability may be subject to:

  • Product eligibility
  • Promotional terms
  • Delivery location
  • Order value
  • Temporary campaign conditions

Any applicable shipping charges will be displayed at checkout before payment is completed.

3. Order Processing Time

Orders are generally processed after successful order confirmation and payment verification.

Processing may take approximately 1–3 business days, depending on:

  • Order volume
  • Product availability
  • Payment verification
  • Public holidays
  • Operational conditions

Orders placed on weekends or public holidays may be processed on the next working day.

4. Estimated Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and courier serviceability.

Delivery times may vary for:

  • Remote areas
  • Rural locations
  • North-East regions
  • Jammu & Kashmir
  • Islands
  • Restricted service areas

All delivery timelines are estimates and are not guaranteed unless specifically stated.

5. Order Tracking

Once an order has been shipped, tracking information may be provided through available communication channels.

Customers can use the tracking details to monitor the shipment status.

Tracking information may take some time to update after dispatch.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please ensure that the following details are correct:

  • Full name
  • Complete delivery address
  • PIN code
  • Phone number
  • Landmark, where applicable

BELLYVORA will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Address Changes

Requests to change the shipping address should be made before the order is dispatched.

Once an order has been handed over to the courier partner, changes to the delivery address may not be possible.

If a delivery address change is accepted by the courier provider, additional charges or delivery delays may apply.

8. Delivery Attempts

Courier partners may make one or more delivery attempts depending on their delivery policy.

If delivery cannot be completed because:

  • The customer is unavailable
  • The address is incorrect
  • The phone number is unreachable
  • The customer refuses delivery
  • The location is inaccessible

the shipment may be returned to us.

Additional shipping charges may apply if the customer requests re-shipment.

9. Delayed Delivery

Although we aim to deliver within the estimated timeline, delays may occur due to circumstances outside our reasonable control, including:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Government restrictions
  • Transportation disruptions
  • Natural disasters
  • Strikes
  • High order volumes
  • Regional service interruptions

Such delays do not automatically qualify an order for cancellation or compensation unless required under applicable law.

10. Damaged Package on Delivery

If the outer packaging appears significantly damaged, opened or tampered with at the time of delivery, customers should carefully inspect the shipment where possible.

We recommend recording an unboxing video from the moment the package is opened, particularly when reporting:

  • Missing items
  • Incorrect products
  • Transit damage
  • Product damage

Claims may be reviewed according to our Return & Refund Policy.

11. Missing or Incorrect Items

If an order arrives with an incorrect item or an item is missing, the customer should report the issue within the applicable period mentioned in our Return & Refund Policy.

We may request supporting information such as:

  • Order details
  • Packaging photographs
  • Product photographs
  • Unboxing video

This helps us verify and resolve the issue efficiently.

12. Lost Shipments

If tracking information shows unusual or prolonged inactivity, the shipment may be investigated with the courier partner.

If a shipment is confirmed as lost in transit, BELLYVORA may provide an appropriate resolution, such as:

  • Replacement
  • Re-shipment
  • Refund

The available resolution may depend on product availability and applicable policy.

13. Return to Origin (RTO)

A shipment may be marked as Return to Origin (RTO) when delivery cannot be completed.

Common reasons include:

  • Incorrect address
  • Repeated unsuccessful delivery attempts
  • Customer unavailability
  • Unreachable phone number
  • Refusal to accept delivery

If an order is returned to us, re-shipping may be subject to additional shipping charges.

For prepaid orders, applicable deductions may be made where permitted by law and under our refund policy.

14. Cash on Delivery

If Cash on Delivery is available, eligibility may depend on:

  • Delivery PIN code
  • Order value
  • Product
  • Customer order history
  • Courier availability

BELLYVORA may restrict or disable Cash on Delivery for certain orders where necessary for fraud prevention or operational reasons.

15. Order Cancellation Before Dispatch

Customers may request cancellation before the order has been dispatched.

Once an order has been shipped, cancellation may not always be possible.

If a shipped order is refused at delivery, it may be treated according to our applicable RTO, cancellation and refund policies.

16. Delivery Confirmation

An order may be considered successfully delivered when the courier tracking system confirms delivery to:

  • The customer
  • A family member
  • Reception or security personnel
  • Another authorised person at the delivery address

Customers should ensure that someone is available to receive the order.

17. Multiple Shipments

In some cases, products from a single order may be shipped separately.

If this happens, customers may receive multiple packages and separate tracking details.

18. Product Availability

All orders are subject to stock availability.

If an item becomes unavailable after an order has been placed, BELLYVORA may:

  • Cancel the affected item
  • Offer an alternative
  • Process an applicable refund

19. Force Majeure

BELLYVORA will not be responsible for delivery delays or failures caused by events beyond our reasonable control, including natural disasters, war, civil unrest, government restrictions, transport disruptions or major infrastructure failures.

20. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in shipping partners, delivery coverage, operations or applicable requirements.

The latest version will always be published on this page.

21. Acceptance

By placing an order with BELLYVORA, you acknowledge that you have read and understood this Shipping Policy.